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ActiveHelp Benefits
With ActiveHelp Pro, the comprehensive online chat toolkit, you stand out in the cluttered world of e-commerce by engaging your visitors with the personal touch. Answer questions in real time and manage increase in traffic — before customers become frustrated. Reduce shopping-cart abandonment and increase sales by providing visitors with the information they want, when they want it — immediately.
ActiveHelp Pro provides you with the tools to communicate with your on-line visitors
Import your knowledge base articles for a quicker response time to online visitors
ActiveHelp Pro integrates seamlessly into the look and feel of your website
View visitors’ search keywords
Track service quality
Respond immediately to visitor questions
Allow visitors to request a call back that is received in real time
Complete view of user activity, referring URLs and key words used to find your site
Explain products options and answer support questions for the customer while on your site
And most of all Increase online sales and improve customer support
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